Our service capabilities for LV solutions
Most production processes must run continuously without interruptions 24 hours a day, 7 days a week. We’re there when and where you need us.
Local presence backed by a global GE organization
Our world class Global Customer Service and Support Center is available 24 by 365 days a year. We have strategic distribution centers and authorized distributors that carry extensive inventory for GE Drives. We support your genuine replacement part needs any time or any place.
With a comprehensive global network of service engineers and technicians, GE is uniquely positioned to provide you with the knowledge, experience, and skills for the full range of your industrial service needs. From system design to maintenance and outage support, GE has the resources and capabilities to assure that you are maximizing your equipment's performance and reliability.
Single-source provider for start-up and commissioning of your GE equipment
Proper start-up and commissioning of power distribution and control equipment is vital to the long-term health of an electrical system. Our start-up and commissioning services provide the people and knowledge to complete the job right and on schedule. With GE Power Conversion Start-up and Commissioning Services, you can be assured that your equipment has been installed properly and meets the factory standards for operation.
Field Engineering Services
We offer a complete line of engineering services for:
- Planned and on-demand engineering
- Modifications and upgrades
- Appraisals and studies (see auditing below)
- Project engineering
- GE onsite remote diagnostics
Understanding the health of your drive system lets you plan maintenance, and equipment upgrades to meet productivity objectives. A GE Drives Performance Audit is a comprehensive review of the system and its ability to maintain performance levels. Benefits include:
- Improving system operation and reliability
- Maximizing equipment capacity
- Prolonging equipment life
- Identifying opportunities to optimize equipment performance and spare parts inventory
Our flexible program lets you choose the solution that best fits your schedule and budget:
- Test and certification – affordable option to verify inventory
- Repair/return – most cost effective
- Exchange - fastest method to receive reconditioned parts
- Remanufactured - lower cost alternative to new parts
- New - genuine OEM parts
- Life-cycle solutions - extend the life of your GE drives with:
> scheduled GE drive part/service reviews
> proactive refurbishment programs
> whole drive services