Responsive Support

We keep your assets running

Whether for new or refurbished equipment installations, repairs, or upgrades, we are there to help our customers
increase their value.  Commissioning, start-up, and planned maintenance services from GE’s Power Conversion
business help to ensure customers quick and smooth return to full operational capacity.

Occasionally, customers will experience faults, failures and natural disasters forcing costly unscheduled
maintenance. We meet these challenges with fast 24/7 emergency technical assistance. Utilizing the latest in
digital communications platforms, we bring the best we have, where and when our customers need it most.

  • OEM expertise
  • A local presence globally
  • 24/7 availability
  • Remote Monitoring and Diagnostics
  • Installation and commissioning services
  • Field engineering services
  • Performance auditing
  • Spare parts/exchange units/life-cycle services

Local presence backed by a global organization

Our advanced technology global customer service and support center is available for
365 days a year. We have strategic distribution centers and authorized distributors that carry
extensive inventory for GE drives and rotating machines. We support your genuine
replacement part needs any time or any place.
 
With over 1,300 service engineers and technicians globally, GE is uniquely positioned to provide
you with the knowledge, experience, and skills for the full range of your industrial service needs.
From system design to maintenance and outage support, GE has the resources and capabilities
to assure that you are enhancing your equipment's performance and reliability.

 

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Contact Us

Need services?  Our service contact center is available 24 hours, 7 days a week.

Explore our Training program for engineers, programmers, maintenance and operations personnel to
increase the skill level and knowledge of your employees to help drive operational efficiency of your assets.

 

 

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